Privacy Policy

Version 1.2 - July 2021

This privacy statement sets out how The Fruit People Limited uses and processes any personal information that you provide to us when you use this website or place an order by phone or email. Please read the following carefully to understand our views and practices regarding your personal information and how we will treat it.

Commitment to Privacy

The Fruit People Ltd is committed to ensuring that your privacy is protected when using this website and availing of our services. Our Privacy Policy outlines how we process your personal information and use it responsibly and securely.

Lawful Bases for Processing

• • Contract: For placing orders with us for delivery.

  • Legitimate Interest: For queries, issue handling, internal management, and record-keeping.

  • Consent: For non-essential cookies, newsletters, and marketing activities.

What We Collect

To cater to your needs, we may collect the following information:

• • Contact information (e.g., name, company details, email, phone, delivery address).

  • Details provided in online forms or emails (e.g., allergies or preferences).

  • Financial details for orders.

  • Cookies (upon your consent) recording details of your website visits.

How We Use Your Information

We use the collected information for:

• • Order fulfilment and delivery.

  • Internal management and record-keeping.

  • Notifying you about product or service changes (with consent).

  • Website customisation and improvement (with consent for cookies).

  • Marketing purposes (with your explicit consent).

Security

The Fruit People Ltd ensures the confidentiality and security of your personal data through:

• • Physical and technical safeguards at our headquarters.

  • Staff training on data protection laws (GDPR, Data Protection Act 2018).

  • Secure processing systems for online orders and payments.

While we strive to protect your data, we cannot guarantee complete security for internet transmissions. Please avoid entering sensitive information on unsecured public WiFi networks.

Retention

Your data is retained based on its purpose:

• • Financial records are stored for 6 years (Revenue requirements).

  • Order details are stored for 1 month post-delivery to address issues.

  • Cookies are stored as outlined in our cookie management tool.

Cookies

A cookie is a small file stored on your device to enhance website functionality and tailor user experiences. We use the following types of cookies:

• • Essential: Enable basic website functions (always active).

  • Preferences: Remember your language and other choices (optional).

  • Statistics: Collect anonymous data for website improvement (requires consent).

  • Marketing: Track activity for targeted advertising (requires consent).

You can manage your cookie preferences through our cookie management tool at any time.

Links to Other Websites

Our website may link to external websites. We do not control or take responsibility for the privacy practices of these websites. Please review their privacy policies before sharing any information.

Your Rights

As a data subject, you have the following rights under GDPR:

• • Access your personal data and understand how it is processed.

  • Request corrections to inaccurate or incomplete information.

  • Request data erasure under certain conditions.

  • Withdraw consent for processing at any time.

  • Restrict data processing or object to specific uses.

  • Data portability for sharing information between controllers.

  • File a complaint with the Data Protection Commission.

Contact Us

If you wish to exercise your rights or have any questions, please contact us:

The Fruit People Ltd
6 Pintail House, Redcourt Oaks
Seafield Road East, Clontarf
Dublin D03 KVOO
info@thefruitpeople.ie
Phone: +353 1 534 5821

For complaints, you may also contact:

Data Protection Commission
21 Fitzwilliam Square South
Dublin 2, D02 RD28, Ireland
www.dataprotection.ie

We regularly review and update our Privacy Policy. Please check this page periodically for any changes.